All Systems Operational

About This Site

Knowledge Base & Help Center
Access product documentation, release notes, and support resources:
https://docs.welkinhealth.com/


Welkin Platform Status
Welkin services are continuously monitored. Any active incidents, maintenance events, or service disruptions will be posted on our status page:
https://welkinhealth.statuspage.io/

To receive notifications about platform incidents and maintenance updates, click Subscribe to Updates on the status page.

Integration Partner Status Pages
Welkin integrates with a variety of third-party services. If you experience issues with a specific integration, please review the partner's status page for any reported outages or service disruptions.
- AWS: https://health.aws.amazon.com/health/status
- Twilio: https://status.twilio.com/
- DrFirst: https://status.drfirst.com/
- Health Gorilla: https://www.saashub.com/health-gorilla-status
- Mailgun: https://status.mailgun.com/
- Zoom: https://status.zoom.us/
- DocuSign: https://status.docusign.com/
- Paubox (Secure Email): https://status.paubox.com/
- Stripe (Payments): https://status.stripe.com/

If your organization uses additional third-party integrations, we recommend checking directly with those vendors for any reported service interruptions or performance issues.

Welkin Platform Operational
90 days ago
100.0 % uptime
Today
Care Operational
90 days ago
100.0 % uptime
Today
Designer Operational
90 days ago
100.0 % uptime
Today
Admin Operational
90 days ago
100.0 % uptime
Today
Welkin API Operational
90 days ago
100.0 % uptime
Today
Twilio Flex Programmable Voice Operational
Twilio SMS Operational
Twilio PROGRAMMABLE CHAT Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Production Release – Welkin V8 Platform 2026.78.0 Aug 6, 2026 01:00-02:00 PDT

Welkin has a production release scheduled for Thursday, August 6, 2026, at 01:00 AM PDT.

What's included
Release notes are available at https://docs.welkinhealth.com/release-notes/changelog

Customer impact
This maintenance window was selected to minimize disruption. During the release, Care, Designer, and Admin may experience brief interruptions.

If you have any questions, please don't hesitate to reach out.
Thank you,
The Welkin Team

Posted on Jul 31, 2026 - 08:55 PDT

Aug 3, 2026

No incidents reported today.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.