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Knowledge Base & Help Center
Access product documentation, release notes, and support resources:
https://docs.welkinhealth.com/
Welkin Platform Status
Welkin services are continuously monitored. Any active incidents, maintenance events, or service disruptions will be posted on our status page:
https://welkinhealth.statuspage.io/
To receive notifications about platform incidents and maintenance updates, click Subscribe to Updates on the status page.
Integration Partner Status Pages
Welkin integrates with a variety of third-party services. If you experience issues with a specific integration, please review the partner's status page for any reported outages or service disruptions.
- AWS: https://health.aws.amazon.com/health/status
- Twilio: https://status.twilio.com/
- DrFirst: https://status.drfirst.com/
- Health Gorilla: https://www.saashub.com/health-gorilla-status
- Mailgun: https://status.mailgun.com/
- Zoom: https://status.zoom.us/
- DocuSign: https://status.docusign.com/
- Paubox (Secure Email): https://status.paubox.com/
- Stripe (Payments): https://status.stripe.com/
If your organization uses additional third-party integrations, we recommend checking directly with those vendors for any reported service interruptions or performance issues.
Scheduled Maintenance
Scheduled Production Release – Welkin V8 Platform 2026.78.0 Aug 6, 2026 01:00-02:00 PDT
What's included
Release notes are available at https://docs.welkinhealth.com/release-notes/changelog
Customer impact
This maintenance window was selected to minimize disruption. During the release, Care, Designer, and Admin may experience brief interruptions.
If you have any questions, please don't hesitate to reach out.
Thank you,
The Welkin Team
Posted on Jul 31, 2026 - 08:55 PDT