Welkin Service Status
All Systems Operational

About This Site

Release Notes:
Please find the link to our release notes here: https://release-notes.welkinhealth.com/

Welkin Platform Status:
All systems are being actively monitored and any issues will be reported here: https://welkinhealth.statuspage.io/
You can subscribe to platform incidents by clicking the "Subscribe to Updates" button on this page.

Welkin Platform Partner Statuses:
Welkin integrates with many partners that may experience issues from time to time, that are outside of Welkin's system. Please review the status pages of these partners:

Twilio (Calls & SMS messages): https://status.twilio.com/
Zoom (Video calls): http://status.zoom.us
Dr. First (eRX): https://drfirst.statuspage.io/
Paubox: (Secure Email): https://status.paubox.com/
Mailgun: (Email): https://status.mailgun.com/
Stripe (Payment): https://status.stripe.com/

If you have enabled any other outside integrations for your account, you may want to check directly with that partner for any performance issues.

Welkin Platform Operational
90 days ago
99.95 % uptime
Today
Care ? Operational
90 days ago
99.95 % uptime
Today
Designer ? Operational
90 days ago
99.95 % uptime
Today
Admin ? Operational
90 days ago
99.95 % uptime
Today
Welkin API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 21, 2024

No incidents reported today.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

No incidents reported.

Dec 18, 2024
Completed - The scheduled maintenance has been completed.
Dec 18, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 01:30 PST
Scheduled - On Wednesday December 18, 2024, at 01:30 AM PST, Welkin will perform a production release.

Description:
Welkin V8 Platform Release 2024.58.0

Release notes will be published here: https://release-notes.welkinhealth.com/

Customer Impact:
Welkin has identified this time to minimize impact for all customers. During this maintenance window, Care, Designer and Admin may experience some interruptions.

Please reach out if you have any questions.

Thank you,
The Welkin Team

Dec 18, 01:23 PST
Dec 17, 2024

No incidents reported.

Dec 16, 2024

No incidents reported.

Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024

No incidents reported.

Dec 12, 2024
Resolved - We have confirmed full access to the Welkin system at this time.
Dec 12, 22:18 PST
Update - We are continuing to investigate this issue.
Dec 12, 22:13 PST
Investigating - We are investigating increased authentication errors
Dec 12, 19:03 PST
Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.