Welkin Service Status

All Systems Operational

About This Site

Release Notes:
Please find the link to our release notes here: https://release-notes.welkinhealth.com/

Welkin Platform Status:
All systems are being actively monitored and any issues will be reported here: https://welkinhealth.statuspage.io/
You can subscribe to platform incidents by clicking the "Subscribe to Updates" button on this page.

Welkin Platform Partner Statuses:
Welkin integrates with many partners that may experience issues from time to time, that are outside of Welkin's system. Please review the status pages of these partners:

AWS Status Page - https://health.aws.amazon.com/health/status
Twilio Status Page - https://status.twilio.com/
Dr. First Status Page - https://status.drfirst.com/
Health Gorilla Status Page - https://www.saashub.com/health-gorilla-status
Mailgun Status Page - https://status.mailgun.com/
Zoom Status Page - https://status.zoom.us/
Docusign Status Page - https://status.docusign.com/
Paubox: (Secure Email): https://status.paubox.com/
Stripe (Payment): https://status.stripe.com/

If you have enabled any other outside integrations for your account, you may want to check directly with that partner for any performance issues.

Welkin Platform Operational
90 days ago
100.0 % uptime
Today
Care Operational
90 days ago
100.0 % uptime
Today
Designer Operational
90 days ago
100.0 % uptime
Today
Admin Operational
90 days ago
100.0 % uptime
Today
Welkin API Operational
90 days ago
100.0 % uptime
Today
Twilio Flex Programmable Voice Operational
Twilio SMS Operational
Twilio PROGRAMMABLE CHAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 1, 2026

No incidents reported today.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Completed - The scheduled maintenance has been completed.
Jan 22, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 01:00 PST
Scheduled - On Thursday, 22 Jan 2026, at 01:00 AM PST, Welkin will perform a production release.

Description:
Welkin V8 Platform Release 2026.69.0

Release notes will be published here: https://release-notes.welkinhealth.com/

Customer Impact:
Welkin has identified this time to minimize impact for all customers. During this maintenance window, Care, Designer and Admin may experience some interruptions.

Please reach out if you have any questions.

Thank you,
The Welkin Team

Jan 15, 06:52 PST
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.